Return & Refund Policy

Returns

We want you to be happy with your purchase. If for any reason you are not satisfied, you may return unopened and unused items within 14 days of delivery for a refund.

Eligibility

To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns of opened products.

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–7 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact us at sandhair.beauty@yahoo.com.

Return Shipping

Customers are responsible for paying shipping costs for returning items. Shipping costs are non-refundable.

Contact Us

For any questions about returns or refunds, please contact us at sandhair.beauty@yahoo.com.